Escalating the Rise for Frontline Employees with Sean Segal and Sienna Daniel


Sienna Daniel and Sean Segal be a part of host Mike Palmer in a dialog in regards to the work they’re doing at Escalate, an organization targeted on upskilling frontline staff. Sienna and Sean share their backgrounds in schooling and workforce improvement, explaining how their experiences led them to begin Escalate. We focus on the excessive prices of frontline employee turnover and the way upskilling might help retain staff by offering profession development alternatives.

Sean explains Escalate’s method of pitching retention methods to employers first, then utilizing that point to upskill staff for middle-skill roles. Sienna elaborates on the urgent want for staff to fill open middle-skill jobs that require some coaching however not a four-year diploma. We learn the way Escalate leverages AI, chatbots, and individualized studying to offer versatile, accessible coaching tailor-made to every learner.

Trying forward, Sean and Sienna envision monumental alternatives as a result of an impending labor scarcity. They imagine this may power corporations to faucet into missed expertise swimming pools quite than solely hiring faculty grads. As we conclude, Sean points a passionate name to motion for employers to higher help and upskill frontline staff.

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