Navigating Larger Ed Advantages with A Chatbot Named Wyatt with Erika Blumenthal and Daniel O’Donnell

Within the episode, Mike Palmer hosts Erika Blumenthal, the Chief Working Officer at Advantages Information Belief (BDT), and Daniel O’Donnell, the Affiliate Director of Larger Training at BDT. We talk about the group’s mission to assist people entry social security internet advantages within the U.S., with a give attention to supporting faculty college students and the way they use a Chatbot named Wyatt to speak advantages to increased ed college students.

Erika and Daniel share their skilled backgrounds and the way they ended up at BDT. We delve into the challenges college students face, akin to meals insecurity and the complicated technique of making use of for advantages like SNAP (Supplemental Vitamin Help Program) and the FAFSA (Free Utility for Federal Pupil Help).

The dialog facilities round Wyatt, an AI chatbot developed by BDT to help college students in finishing the FAFSA. Daniel explains how Wyatt leverages AI and textual content messaging to offer scalable assist, addressing the necessity for accessible steering amid current FAFSA modifications. We reference this Training Northwest Report within the episode.

We additionally discover the stigma surrounding public advantages, advocating for a shift in language and method. Erika and Daniel spotlight BDT’s efforts to boost consciousness, simplify processes, and accomplice with universities and state companies to attach college students with the sources they should persist and graduate.

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Episode References

Baker, S. (2024, March 5). I Was a Larger Ed Case Supervisor: What I Want I Knew Then About Serving to College students.

Hodara, M., Uriostegui, M., Maller, R., & Davidson, S. (2023). Connecting Faculty College students to
Public Advantages
. Training Northwest.

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